Privacy Policy

Effective Date: 1.1.2025

Last Updated: 17.5.2025

RavMU ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you access or use our website, game server, Discord server, and related services ("Services").

By creating an account or using any RavMU service, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1. Personal Information

• Email address
• IP address
• Login information (username, encrypted password)
• Hardware ID (HWID) and device-related data
• Account activity logs (login timestamps, IPs, game actions)

1.2. Optional Information

• Display names and character names
• Guild affiliations and game progress
• Messages or posts on forums, Discord, or in-game chats

2. How We Use Your Information

• To create and manage your account
• To maintain server security and prevent fraud
• To detect and prevent rule violations or abuse
• To provide support and respond to inquiries
• To send important updates, news, or event announcements via newsletters (opt-out available)
• To enforce our Terms of Service

3. Data Sharing and Disclosure

We do not sell, rent, or share your personal data with third parties except in the following cases:

• Legal Compliance: If required by law, regulation, or legal request.
• Security Reasons: To investigate, prevent, or take action against potential threats, fraud, or violations.
• Volunteer Staff: Select RavMU team members may access your data solely for support, moderation, or maintenance, under strict confidentiality.

4. Data Storage and Security

• Data is stored on secure servers with restricted access.
• Passwords are stored using encryption or hashing methods.
• IP addresses and HWIDs are logged for security but not linked publicly.
• We implement reasonable security practices, but no system is fully immune to breaches.

5. User Rights and Choices

You have the right to:

• Access the personal data we hold about you
• Request deletion of your account and data (subject to rule violation records retention)
• Modify your account information
• Unsubscribe from newsletters and promotional messages

6. Account Deletion and Retention

Deleted accounts are removed from active records. However, RavMU reserves the right to retain logs and identifiers (such as HWID/IP) related to banned or flagged activity for security and rule enforcement.

7. Third-Party Services

RavMU may use third-party tools (e.g., Discord, Google Analytics) that have their own privacy policies. We are not responsible for how they handle your data. Please review their policies before use.

8. Policy Changes

We may update this Privacy Policy periodically. Changes will be posted on the RavMU website. Continued use of our services after changes implies acceptance of the updated policy.